Last updated: 02-Jun-2023
Collection and Use of Personal Data
We may collect and process certain personal information about our users, including but not limited to:
- Contact Information: Name, email address, phone number
- Purchase Information: Billing and shipping address, payment details
- User Feedback: Any data provided voluntarily regarding our products or services
We collect this data for the purpose of:
- Providing and maintaining our services
- Improving and tailoring our user experience
- Personalizing content and product recommendations
- Responding to user inquiries and providing customer support
- Processing orders and payments
- Communicating with users by email or phone
Legal Basis for Data Processing
Our legal basis for processing personal data occurs under the following circumstances:
- The user has given explicit consent for a specific purpose
- Processing is necessary to fulfill a contract with the user
- Compliance with a legal obligation
- Protection of vital interests of the user or another individual
- Performance of a task carried out in the public interest or in the exercise of official authority
- Legitimate interests pursued by PawfectlyNYC or a third party
Data Storage and Retention
PawfectlyNYC respects the rights of its users in regard to their personal data. Users have the right to:
- Object to the processing of their personal data, including direct marketing communication.
- Request deletion of their personal data, subject to any legal obligations or legitimate interests.
- Withdraw consent at any time, if processing is based on consent.
Data Security Measures
PawfectlyNYC takes extensive measures to protect the security and integrity of user data. We use industry-standard security technologies and procedures to safeguard personal information against unauthorized access, use, and disclosure.
Some of our security measures include:
- Encryption across our website and applications
- Regular data backups
- Access controls and administrative safeguards limiting data access to authorized personnel only
- Regular security assessments to address potential vulnerabilities
Third-party Data Sharing
At PawfectlyNYC, we engage with third-party service providers for various purposes, including hosting, data storage, security, payment processing, analytics, and communication. These providers only receive the necessary personal information required to perform their duties and are contractually obligated to handle user data securely and confidentially and in compliance with applicable regulations.