Privacy Policy

Last updated: 02-Jun-2023

At PawfectlyNYC, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines our practices regarding the collection, storage, protection, and use of user data on our website/application in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Collection and Use of Personal Data

We may collect and process certain personal information about our users, including but not limited to:

  • Contact Information: Name, email address, phone number
  • Purchase Information: Billing and shipping address, payment details
  • User Feedback: Any data provided voluntarily regarding our products or services

We collect this data for the purpose of:

  • Providing and maintaining our services
  • Improving and tailoring our user experience
  • Personalizing content and product recommendations
  • Responding to user inquiries and providing customer support
  • Processing orders and payments
  • Communicating with users by email or phone

Legal Basis for Data Processing

Our legal basis for processing personal data occurs under the following circumstances:

  • The user has given explicit consent for a specific purpose
  • Processing is necessary to fulfill a contract with the user
  • Compliance with a legal obligation
  • Protection of vital interests of the user or another individual
  • Performance of a task carried out in the public interest or in the exercise of official authority
  • Legitimate interests pursued by PawfectlyNYC or a third party

Data Storage and Retention

PawfectlyNYC securely stores user data on secure servers based in Privacy Policy. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

User Rights

PawfectlyNYC respects the rights of its users in regard to their personal data. Users have the right to:

  • Access, correct, or update their personal data. Users may request access and modification by contacting PawfectlyNYC at Privacy Policy.
  • Object to the processing of their personal data, including direct marketing communication.
  • Request deletion of their personal data, subject to any legal obligations or legitimate interests.
  • Withdraw consent at any time, if processing is based on consent.

Data Security Measures

PawfectlyNYC takes extensive measures to protect the security and integrity of user data. We use industry-standard security technologies and procedures to safeguard personal information against unauthorized access, use, and disclosure.

Some of our security measures include:

  • Encryption across our website and applications
  • Regular data backups
  • Access controls and administrative safeguards limiting data access to authorized personnel only
  • Regular security assessments to address potential vulnerabilities

Third-party Data Sharing

At PawfectlyNYC, we engage with third-party service providers for various purposes, including hosting, data storage, security, payment processing, analytics, and communication. These providers only receive the necessary personal information required to perform their duties and are contractually obligated to handle user data securely and confidentially and in compliance with applicable regulations.

Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time by posting the revised version on our website/application. The revised policy will become effective and applies to all user data collected after the update. Users are encouraged to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please Contact Us at Privacy Policy. We will strive to assist and address your concerns to the best of our abilities.

By using the PawfectlyNYC website/application, you signify your acceptance of this Privacy Policy.

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